Air Canada offers a range of convenient check–in services. Passengers can check in by web or mobile check–in as early as 24 hours before flight departure. These services also allow any required payment of checked baggage fees and print out of boarding passes for up to 1 hour before flight time. For those who prefer airport service, check–in is available 12 hours before flight departure at self check–in kiosks within the airport or at the Air Canada check–in counter. Baggage can be checked in at the baggage counter 4 hours before flight departure for flights from Canada or the US and 3 hours before departure to other destinations.
- Recommended check–in times for flights within Canada: Check–in: 90 minutes before departure, checked baggage drop–off deadline: 45 minutes before departure, boarding gate cut–off: 20 minutes before departure. Note: Passenger should check exceptions for flights departing from the Toronto city airport.
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Recommended check–in times for flights to and from the US: Check–in: 120 minutes before departure, checked baggage drop–off deadline: 60 minutes before departure, boarding gate cut–off: 20 minutes before departure
- Recommended check–in time for international destinations (including Mexico and the Caribbean): Check–in: 120 minutes before departure, checked baggage drop–off deadline: 60 minutes before departure, boarding gate cut–off: 30 minutes before departure. Note: Passengers should check exceptions for flights to and from Caracas, Venezuela and Tel–Aviv, Israel.
Boarding information
Passengers are advised to respect the times listed above. Passengers should also familiarize themselves with the identification documents required for the flight and be aware of the restrictions on carry–on and checked luggage items. Liquids or gels exceeding 3.4 oz (100 ml/100 g) will be confiscated from carry–on items at the security checkpoint. Other restrictions apply to items such as sharp objects, batteries, medical oxygen, and lighters. The Air Canada website provides a fairly comprehensive list of prohibited items within Canada. For a full list, passengers should consult the website of the Canadian Air Transport Security Authority (CATSA). Passengers traveling to and from international destinations, including the US, should familiarize themselves with regulations within these countries to avoid travel delays.
Frequent Flyer Information – Air Canada Altitude
Air Canada's frequent flyer rewards program is called Air Canada Altitude, which partners with the Aeroplan Program, allowing passengers to accrue points which can be considered for either. Members redeem points on airline ticket fares, car and hotel reservations, other merchandise or for charitable donations. Members qualify for privileges according to five membership levels. Rewards include priority airport services, ticket upgrades, access to Air Canada's Maple Leaf lounges and other Star Alliance lounges, and personalized concierge services for making arrangements for restaurants or theaters within cities of arrival. Points can also be exchanged for inflight services. The membership application is available on the Air Canada website.